Shipping policy
Every Mignonette Bridal gown is made to order and carefully prepared for you. Please review our production and shipping timelines below before placing your order.
Made to Order
All Mignonette Bridal dresses are made to order. We do not keep finished dresses in stock. Each gown is prepared specifically after your order is placed.
Because every gown is made to order, your total delivery time consists of two stages: making time and shipping time.
Shipping Options
Once your gown has completed production, it will be shipped using the shipping method selected at checkout.
Shipping times are calculated after your gown has completed production and has been handed over to the shipping carrier.
Making & Production Time
Our standard making time is approximately 15–21 days.
Production begins after your order has been confirmed and all required order information has been received.
Making time is separate from shipping time. The total time from placing your order until receiving your gown therefore includes both production and transit.
⚡Rush Orders
Rush orders are available for all dresses and all sizes.
If you need your gown sooner than the standard production and shipping timeframe, you can select the rush order option at checkout.
The rules are as follows:
- All dresses can be ordered as rush orders.
- All sizes are eligible for rush production.
- The rush order price is displayed at checkout.
- Rush orders are confirmed automatically.
- The rush production fee is non-refundable.
Estimated Delivery Time
Your total delivery timeframe depends on the production time and the shipping method selected.
These are estimated timeframes and not guaranteed delivery dates. Carrier delays, customs processing, weather, holidays, and other circumstances outside our control may affect delivery.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.
Customs processing may also affect delivery times. Mignonette Bridal is not responsible for delays caused by customs clearance.
Order Tracking
Once your gown has been shipped, tracking information will be provided when available.
Please allow some time for the carrier's tracking system to update after your package has been handed over to the carrier.
Important Information
- All Mignonette Bridal dresses are made to order.
- Standard making time is approximately 15–21 days.
- Making time and shipping time are separate.
- Express shipping generally takes 3–5 days after production is complete.
- Standard shipping generally takes 10–15 days after production is complete.
- Rush orders are available for all dresses and all sizes.
- Rush production fees are non-refundable.
- Rush orders are automatically confirmed.
- Delivery timeframes are estimates and may be affected by carrier delays, customs, weather, holidays, or other circumstances.
Shipping FAQ
No. All Mignonette Bridal dresses are made to order and are prepared after your order is placed.
Our standard making time is approximately 15–21 days.
Express Shipping generally takes approximately 3–5 days after your gown has completed production.
Standard Shipping generally takes approximately 10–15 days after your gown has completed production.
Yes. Rush orders are available for all dresses and all sizes. The applicable rush order price is displayed at checkout.
When the rush order conditions are met, the estimated delivery timeframe is 2–3 weeks from the date of order confirmation.
No. Rush production fees are non-refundable.
No. Delivery timeframes are estimates and may be affected by shipping carrier delays, customs, weather, holidays, or other circumstances outside our control.
Need Your Dress by a Specific Date?
If you are ordering for a wedding, formal event, or other important occasion, please make sure you allow sufficient time for both production and shipping.
If you need your gown by a specific date, we recommend choosing Express Shipping or using our Rush Order option where appropriate.